Help/

Help

Quick answers and next steps.

Start here for common questions. If you need a person, use contact.

Getting started

Create a project, upload a scene, and start mapping media fast.

Workflow help

Keep timeline edits, comments, and review in one place.

Billing and plans

Ask about plans, invoices, or seat changes.

Technical support

Send the project name, browser, and a screenshot if something breaks.

Important features

The tools people use most in Kyluma.

If you are new to the app, start with these. They cover the main path from stage setup to review and export.

Export

Ship proofs and final renders

Export review proofs fast, then send final renders once timing and look are validated.

Camera animation

Keyframe camera moves

Animate camera paths to test motion, framing, and shot flow before production.

Mapping

Map media onto stage surfaces

Place content directly on screens and surfaces while keeping versions attached to the right asset.

Preview

Play the comp in motion

Check sync, brightness, transitions, and staging in motion before you export or share.

Review

Comment in context

Use timeline comments and visual annotations so feedback stays tied to the exact moment and view.

FAQ

How do I start a new project?

Open the workspace, create a project, and upload a scene.

Where do I ask for billing help?

Use the contact page and mention billing.

Can I get help with a broken scene?

Yes. Send the project name, browser, and a screenshot.

Do you have keyboard shortcuts?

Yes. The editor includes navigation, undo and redo, and timeline shortcuts.

Quick actions

Shortcuts

Search: /
Command palette: Cmd+K
Back: Alt+Left
Close panel: Esc